Shipping And Returns

Delivery / Freight

To guarantee same-day delivery, please place your order by 8:00am.

Orders placed after this time may still be delivered same-day, depending on availability.

  • Free delivery for orders over $100
  • A $15 delivery fee applies to orders under $100

Delivery Schedule

  • Canberra: Monday to Friday (excluding public holidays)
  • Bungendore: Friday
  • Surrounding areas (Goulburn, Yass, Boorowa, Braidwood, South Coast, Snowy Mountains): Freight arranged as needed (charges may apply)

Returns Policy

  • Returns are accepted within 14 days of the invoice date and only if the stock is in re-sellable condition
  • A credit will be applied to your account for approved returns
  • Returns made after 14 days or due to customer error will incur a 20% restocking fee
  • Return shipping for unwanted items is the responsibility of the customer
  • If you receive incorrect or damaged stock, contact us immediately—we’ll replace it at no cost to you